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Switching accountants: what businesses should ask before they move

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Businesses switch accountants for familiar reasons: poor communication, surprise fees, missed deadlines, or simply outgrowing the one-person practice that was perfect at the start. The move itself is straightforward, but asking the right questions before you sign makes the difference between an upgrade and a repeat. Here is the checklist. Ask about the team, not just the partner You will deal with the manager and the juniors far more than the partner who pitches you. Ask who your day-to-day contact will be, how experienced they are, and what happens when they are on holiday. A firm is only as good as the person who answers your email. Ask about fees in writing Get the fee structure in writing: what is included, what is extra, and how extras are priced. The cheapest quote is rarely the cheapest year; surprise bills for "additional work" are the number one complaint against accountants. Fixed monthly fees with a clear scope beat hourly billing for most small businesses. Ask abo...

Client onboarding for accounting firms: the engagement letter checklist

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Client onboarding for accounting firms: the engagement letter checklist   The engagement letter is the foundation Every difficult client relationship in an accounting firm traces back to onboarding. The scope was never written down, the fee was a verbal estimate, nobody agreed who chases HMRC, and two years later the argument is about what was promised in a phone call nobody recorded. The engagement letter fixes all of this in a few pages. Professional bodies expect written terms of engagement, and beyond compliance, the letter is the firm's best commercial protection. Getting it right at onboarding is far cheaper than renegotiating mid-relationship. Why firms still get it wrong The common failures are not dramatic. A firm reuses a five-year-old template that no longer matches the services actually delivered. The letter covers the accounts but not the ad hoc advice the partner keeps giving away free. Fee terms say "as agreed" instead of stating the basis. Nobody update...

Year-End Close Checklist for Small Accountancy Practices

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  January does not forgive a disorganised practice. The self-assessment rush, corporation tax deadlines and a queue of clients all land at once, and the practices that sail through are the ones that closed their year ends properly months earlier. A year-end close is not just a set of accounts: it is the practice's quality control, capacity plan and client service moment rolled into one. Here is the checklist that keeps small practices in control. Triage the client list before anything else Start by listing every client with a year end in the period and sort them by deadline pressure, not alphabetically. Flag the problem clients early: the ones who always deliver records late, the ones with new directors or share changes, the ones with loans or HMRC enquiries open. Give each a named owner inside the practice and a target date for first draft accounts. A close timetable that names names is a timetable that gets followed; one that assigns jobs to "the team" gets quietly ig...

Month-End Accruals Journals: A 20-Minute Routine

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Month-End Accruals Journals: A 20-Minute Routine Accruals are the journals that separate proper month-end accounts from a trial balance with a shrug. The concept is simple: record costs in the month they relate to, not the month the invoice happens to arrive. The execution, though, is where small finance teams either build a habit or let it slide. Here is a 20-minute routine that gets accruals done properly every month without turning month-end into an event. Why accruals matter more than people think If your electricity bill arrives quarterly but you only record it when it lands, two of your three monthly profit figures are overstated and the third takes the full hit. Multiply that across rent, insurance, professional fees, and subcontractor costs, and your monthly management accounts become fiction. Decisions made on fiction are bad decisions: you think a month was profitable when it was not, or you panic over a loss that was really three months of costs arriving at once. Acc...

Apprenticeship Levy: Does Your Business Need to Pay It?

By John Thomas, Senior Accountant The Apprenticeship Levy has been with us since 2017, but growing businesses still get caught out by it. It applies based on your total pay bill, it is reported through the payroll, and once you cross the threshold there is no opt-out. With wages rising, more employers are drifting into scope each year. Here is how it works, what it costs, and how to get value from it. Who pays and how much The levy applies to employers with an annual pay bill of more than 3 million pounds. The pay bill is the total amount of earnings subject to Class 1 secondary National Insurance, which broadly means total employee earnings on which employer NIC is due. The charge is 0.5% of the pay bill, less a 15,000 pound annual allowance. So an employer with a 4 million pound pay bill pays 0.5% of 4 million (20,000 pounds) minus 15,000, which is 5,000 pounds for the year. An employer with a 10 million pound pay bill pays 50,000 minus 15,000, which is 35,000 pounds. Connected...